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New York Times:

  • The Sales Bible
  • The Little Red Book of Selling
  • The Little Black Book of Connections
  • The Little Gold Book of YES! Attitude
  • The Little Green Book of Getting Your Way
  • The Little Teal Book of Trust
  • The Little Red Book of Sales Answers
  • The Little Platinum Book of Cha-Ching!
  • Customer Satisfaction is Worthless, Customer Loyalty is Priceless
  • The Patterson Principles of Selling

: Coca-Cola, D.R. Horton, Caterpillar, BMW, AT&T Wireless, MacGregor Golf, Ferguson Enterprises, Kimpton Hotels, Hilton, Enterprise Rent-A-Car, AmeriPride, NCR, Stewart Title, Comcast Cable, Time Warner Cable, Liberty Mutual Insurance, Principal Financial Group, Wells Fargo Bank, Baptist Health Care, BlueCross BlueShield, Carlsberg, Wausau Insurance, Northwestern Mutual, MetLife, Sports Authority, GlaxoSmithKline, AC Neilsen, IBM, The New York Post, .

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CSP. 1997 ., Certified Speaking Professional (CSP) . CSP 500 - .

CPAE. 2008 . Speaker Hall of Fame (). CPAE (Counsel of Peers Award for Excellence) . 7 : , , , , , . 191 , , , , , , .
 
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